How To Activate A New Cable Modem With Cox

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  1. How To Activate A New Cable Modem With Cox Router

Before installing the device, please make sure your broadband cable service provided by your ISP is available. If there is any problem, please contact your ISP. Before cable connection, cut off the power supply and keep your hands dry. You can follow the steps below to install it.

Setup Cox Internet With Asus Cable Modem Cox cable Internet supports Asus CM16 modem, and you can manually install Internet on it. Below steps explain how to connect and activate Cox broadband on Asus CM16 modem. Connect Asus Modem with Computer. Using a coaxial cable, connect Asus modem to Cox cable wall outlet. I just picked up my updated modem from Cox. I went on line to activate it and the model isn't on the list. I can't call because I have no phone service until my modem is activated. I tried to reach a live chat and it keeps saying all agents are busy. How do I get this new modem activated?

Note: TC-7610 is used for demonstration in this article.

Step 1:

Connect the coaxial cable to the cable modem.

Step 2:

Power on your cable modem.

Step 3:

Connect your computer to the modem with an Ethernet cable.

Step 4:

Wait about 15 minutes for the cable modem to synchronize with the Internet service provider's (ISP) server and make sure the following LEDs are on.

  • Power: Solid
  • Downstream: Solid
  • Upstream: Solid
  • Internet: Solid
How To Activate A New Cable Modem With Cox

Step 5:

Contact your ISP (XFINITY from Comcast, Time Warner Cable, Cox, Charter, Bright House Networks, Cablevision, and more) to activate the TC-7610. During activation, you will need your account information, the serial number and MAC address which can be found on the product label of the cable modem.

Note:

If your ISP is Comcast, you can activate as follows:

1) Open a web browser. You should be automatically redirected to the Comcast Xfinity Activation page. If not, go tohttp://www.comcast.com/activate .

2) Follow the on-screen instructions to activate the TC-7610. Make sure you have your account information ready. If you are unable to activate your cable modem, call Comcast Xfinity customer service at 1-800-XFINITY (1-800-934-6489).

Step 6:

Test your Internet connection via web browser and type in a valid URL (for example, http://www.tp-link.com).

Note:

If the Internet is not accessible, contact your ISP and make sure that the TC-7610 is activated.

How To Activate A New Cable Modem With Cox Router

Get to know more details of each function and configuration please go to​ Download Center to download the manual of your product.